Delta Offers Travel Assistance to Customers Affected by Winter Weather Across U.S. Midwest

Delta Air Lines today announced travel options for customers whose flight plans may be affected by severe winter weather across the U.S. Midwest - including at Delta’s Detroit and Minneapolis-St. Paul hubs - through Sunday.

Customers booked on flights operated by Delta, Northwest Airlines or Delta Connection carriers to, from or through the following states from Dec. 22-27 may make a one-time change to their travel schedule without fees if tickets are changed by Dec. 27, 2009.

  —  Illinois
  —  Indiana
  —  Iowa
  —  Kansas
  —  Michigan
  —  Minnesota
  —  Nebraska
  —  North Dakota
  —  South Dakota
  —  Wisconsin

Delta will proactively reduce flight schedules to and from affected airports to ensure delays are minimized during the storm. However, customers may wish to consider postponing or rerouting their trip without penalty to avoid possible inconvenience.

Travel for changed itineraries must begin by Jan. 1, 2010 and changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.

Delta also has extended its winter travel waiver for customers whose travel plans were affected by last weekend’s record-breaking snow storm on the U.S. East Coast. Delta customers who were booked on flights between Dec. 18 and Dec. 26 to, from or through Baltimore; Boston; Greensboro, N.C.; Lynchburg, Va.; Newark, N.J.; New York (LaGuardia and JFK); Philadelphia; Raleigh, N.C.; Richmond, Va.; Roanoke, Va.; and Washington, D.C. (Dulles and Reagan National) may make a one-time change to their travel schedule without fees if tickets are changed and new travel begins by Jan. 1, 2010.

Complete details and the latest flight updates are available at delta.com and nwa.com.

Source: Delta Air Lines/PRNewswire